
A Social Media Marketing Case Study on Enhancing Online Presence for Sangam Chettinad Restaurant in Austin
Boosted Brand Visibility by 244.9%

CLIENT BRIEF
Sangam Chettinad Indian Cuisine is a restaurant located in Austin, Texas, specializing in authentic Chettinad cuisine from Tamil Nadu, India.
The restaurant aimed to enhance its digital presence to attract a dual audience: local Texans exploring Indian flavors and Indian expatriates seeking homely comfort food. The focus was on showcasing the rich heritage of Chettinad cuisine through visually appealing and engaging digital content


DELIVERABLES
- Developed a content strategy that celebrated Chettinad cuisine’s uniqueness, incorporating vibrant imagery of dishes and established a theme and a specific identity for the brand.
- Promoted testimonials from customers and reviews that highlighted the authenticity and flavor consistency of the food.
- Created and managed organic posts, reels, and stories highlighting the vibrant, delicious and vast menu.
STRATEGY
Performance Marketing – Social Media Ads
- Created targeted campaigns aimed at Indian communities in Austin and American communities exploring Indian cuisine in Austin using platforms like Facebook, and Instagram.
- Leveraged geo-targeting to focus on neighbourhoods with a significant Indian population and devised ad campaigns targeting food enthusiasts and Indian cuisine lovers in Austin.
- Used location-based targeting to draw University Students in the area for lunch crowds and weekend family dinners.
- Composed Festive Campaigns with special promotions during Indian festivals like Diwali and Pongal to connect culturally and attract walk-ins during celebrations.


Additional Services
Visual Identity: Developed a cohesive brand identity that reflects the rich heritage of Chettinad cuisine while appealing to a modern audience. This included defining brand colors, and selecting typography that evoked authenticity and sophistication.
Storytelling: Built brand narratives that highlighted the roots of Chettinad cuisine, positioning Sangam as a destination for both comfort and culinary exploration.
Cultural and Visual Appeal: Created a menu layout that combined vivid imagery of signature dishes with descriptions emphasizing authenticity and spice levels, catering to both Indian and foreign diners.